Jo Detavernier contributed a chapter on evidence-based crisis communication to a new handbook edited by Timothy W. Coombs and Sherry J. Holladay.
The Handbook of Crisis Communication offers students, researchers, and practitioners a timely and comprehensive overview of the crisis communication field. Contributions from more than 50 scholars and practitioners reflect a wide range of methodological approaches, examine how crisis communication is applied across diverse contexts, explore the role of culture and technology, and present original research relevant to the development and evaluation of crisis communication theory.
The second edition of the Handbook comprises 38 chapters and delivers fresh insight into established areas of crisis communication while also addressing new and emerging lines of research. It integrates a broad range of new case studies, practical scenarios, and in-depth analyses of recent crises, making the volume particularly valuable for both academic study and professional practice.
Jo Detavernier contributed a chapter on how crisis communication can be developed as an evidence-based practice. In his chapter, he outlines scientifically validated insights drawn from crisis and risk communication research and shows how practitioners can integrate an evidence-based approach into their everyday crisis communication work.
The Handbook of Crisis Communication is published by John Wiley & Sons. More information about the book, including the table of contents, is available on the the publisher’s website. A shortened version of Jo Detavernier’s chapter is presented in this blog post.