W. Timothy Coombs and Sherry J. Holladay have released a new, second edition of the Handbook on Crisis Communication. Jo Detavernier has contributed a chapter on evidence-based crisis communication.
The Handbook of Crisis Communication offers students, researchers, and practitioners a timely overview of the crisis communication field. Contributions by 50 scholars and practitioners demonstrate various methodological approaches, examine how crisis communication is applied in a range of specific contexts, discuss the role of culture and technology in crisis communication, and present original research of relevance to the development and evaluation of crisis communication theory.
The second edition of the Handbook contains 38 chapters with fresh insights into existing areas of crisis communication and explores new and emerging lines of research. A plethora of new case studies, practical scenarios, and in-depth analyses of recent crises are integrated throughout the new Handbook.
Jo Detavernier contributed a chapter on how crisis communication can become an evidence-based practice. In his chapter, he offers an overview of scientifically validated insights from (among others) crisis and risk communication and how practitioners can make an evidence-based approach to crisis communication part of their everyday routine.
The Handbook of Crisis Communication is published by John Wiley & Sons. More information on the book (including a table of content) can be found on the publisher’s website.